Part I – Overview of the Improved UI
Part II – How to Find Your Way
Part III – Getting the Facts and Categories
Part V – M3 Transaction Time Measurements

Smart Office ClickOnce Installation Log

Smart Office is using Microsoft ClickOnce Technology to achieve a self-updating client that can be installed and launched with minimal user interaction from a central location. Once in a while it can happen that the ClickOnce installation fails and the brief details provided in the error dialog can be hard to interpret. In verbose log mode you can follow the installation step-by-step.

In ISO 10.2.1.0.223 HF23 and beyond the Log Viewer can enable the verbose Microsoft ClickOnce log from the tool menu. The ClickOnce log file setting is active for the current Windows user on the local machine until deactivated.
The verbose log can be activated manually, from another tool or other Smart Office installation by setting Windows Registry values.

ClickOnce Log Tool Options

Enable Log

Toggle the activation of the verbose ClickOnce log with the Enable Log menu item. A log will be created at the next launch of Smart Office or by any other application using ClickOnce technology. If ClickOnce log is deactivated with an Enable Log uncheck and the activation was not made by this tool, a warning will be presented to inform and verify the deactivation. The ClickOnce.log file is stored in the temporary path defined in the Windows environment.

Copy Log to Clipboard

If a ClickOnce.log file exists, the log content is copied into the Windows Clipboard.

Open Log in External Viewer

If a ClickOnce.log file exists, the log is opened in the Windows associated text viewer.

Open Log File Location

If a ClickOnce.log file exists, the folder location will open in Windows File Explorer.

Analyze ClickOnce Log

Runs an analysis of the current ClickOnce log and displays a summary overview  highlighting the sessions containing errors.

The Clipboard button copies the selected session to the Windows Clipboard and the View External button opens the selected session in the Windows associated text viewer.

Create Verbose Mode Setup File

As a Smart Office administrator you have the option to generate a file that modify the Windows Registry to enable/disable the ClickOnce verbose log when targeting another Windows client where the Smart Office installation fails. Windows security applies to the launch of registry files.

Enable ClickOnce Log

Select Enable ClickOnce Log to create the EnableClickOnceVerboseLog.reg file. After the file has been created the Windows File Explorer will open to its location. Verify that the named log file location matches the target client, otherwise change it. The default location is the temporary folder of the Windows environment.

Disable ClickOnce Log

Select Enable ClickOnce Log to create the DisableClickOnceVerboseLog.reg file. After the file has been created the Windows File Explorer will open to its location.

Open a Log from Another Computer

If you have a log file sent to you or copied from another machine, set the Enable Log toggle menu as checked and click on the menu Open Log File Location to get a Windows File Explorer showing the target folder. Ensure that the log file is named ClickOnce.log  and copy it to the target folder. Now you can select Analyze ClickOnce Log and see the overview in the tool view.