Category Archives: Smart Office Administration

Smart Office Administration Tools Overview

There are a lot of admin tools for Smart Office and sometimes it is hard to keep track of them all. So I thought I would give you an overview of the admin tools, where to find them and what they are for. There is more information in the Admin Guide. I’ve also got a special request to document the URIs for all tools. Continue reading

Installation tips for upgrading (migrating) from 10.0.4.x to 10.1 or 10.2

During Ask the Experts webinar for (mainly) Lawson customers we got a lot of good questions. I’m going to try and answer some of the questions in coming posts and today I’m going to give you some tips and tricks for updating and migrating data to 10.1 and later. Continue reading

Ask the expert Webinar: Infor Smart Office Administration

On June 13th, 10AM CST there will be a free webinar on Smart Office Administration. It is hosted by the Lawson development organisation and it is a great opportunity to ask questions. The focus will be Lawson installations but for general Smart Office Administration a lot of things are the same. I will attend and I look forward to your questions. Read more and register on the Infor Lawson Technology blog.

Infor Ming.le™ in Smart Office

The next release of Smart Office will include major updates to the Infor Ming.le™ integration in Smart Office for customers with Infor Ming.le Enterprise API and at least Infor Ming.le™ version 11.1.1. Customers that doesn’t meet these requirements will have to make do with what the previous Smart Office release included. Continue reading

Smart Office 10.2

Smart Office 10.2 is released for M3! I don’t have a release date for Lawson Applications but I will let you know as soon as it is released. This post contains overview information about the new features that we have developed in 10.2 for both M3 and Lawson applications. There are many new features and we will start a series of posts to cover all new functionality in greater detail.

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Controlling the user’s canvas with stand-alone Jscripts

The user’s canvas is where the user has his shortcuts and widgets monitoring business data. The first time the user starts Smart Office she will get the default Canvas with the content that an administrator has configured. In this post I’ll show you how to share a canvas file on a fileshare and create a Jscript that will load the Canvas everytime Smart Office starts.

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Cannot find compatible location for dependency LSO

Today’s post is just a quick entry about a common error that you might get as you install a .lawsonapp file in Life Cycle Manager 9 (or Life Cycle Manager 10). I’ve received more than one question about this error message from Life Cycle Manager so I hope that this info will be of interest to the many administrators out there. The error message that you get in Life Cycle Manager is ‘Cannot find compatible location for dependency LSO. No available location exist or the user is not authorized to install application.’.

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Smart Office Startpad 2.0

The Smart Office Startpad is an add on that you can install in Smart Office 10.0.5 and 10.1.1. It enables your users and the administrator to build startpads with links to different programs. This application was first released for Smart Office 10.0.5 (version 1) with a limited set of functionality but has been greatly improved for Smart Office 10.1.1 (Startpad version 2). In this post I’ll cover the features in the StartPad Manager and how to deploy startpads. Continue reading

Migrating from Smart Office 10.0.5.2.16 to 10.1.1.0.19

There are quite a few customers installing 10.1.1 and migrating their data from 10.0.5.2.x.
It is important to note that this is still a migration of data and not an upgrade path. There is a new stand-alone tool (Mango Admin Tool) that will help you with the export and import of data.
Some important notes to consider:

  • You can only have one Smart Office installation per grid. (It does not matter if the name has hanged to MangoServer)
  • If you want to use the same grid you need to: upgrade to 10.0.5.2, export the data, move the zip or download it, then uninstall and install 10.1.1.
  • Separate .lawsonapplications need to be installed on 10.1.1 before importing the data, but the configuration will be imported. Installed features will not be migrated but installed Mashups will be included
  • For Lawson DSSO you should NOT configure Smart Office to use the DSSO Router. You should use the Default Router with the DSSO session provider.
  • You can run 10.1.1 on MS SQL server instead of the built in H2 database.
  • You can use the Mango Admin tool to export and import data in the same version, cloning your production setup to test for example.

One of our customers, has blogged about his experience in his blog, Potato IT – Upgrading from Smart Office 10.0.5.2.16 to 10.1.1.0.19. He covers upgrading M3 User Adapter and Smart Office.

Infor Smart Office 10.1.1

Smart Office 10.1.1 has been released and this service pack contains the tooling you need to migrate data from a 10.0.5.2 version to 10.1.1. Part of the work in this service pack is that we continued to move all files to a database so that we in the future can scale out Smart Office on to many Grids. We are not there yet becuase there are a few more changes needed on the server, but as of version 10.1.1 all configuration files that are related to the Smart Office server are stored in the database. Even though the name of the application in the Grid has changed to MangoServer it is still not supported to install more than one Smart Office server in the same grid (regardless of version). Continue reading

My web application does not work in Smart Office!

If there is a web application that does not work in Smart Office there are a few know limitations and work arounds that you should be aware of. In this blog post I’ll cover some of the issues with web applications as well as some work arounds that you can try. Most of this information applies to Smart Client and Smart Office. Continue reading

URI shema overview for Infor Smart Office

In this post I’ll present a short overview of the different application schemas that we use in Smart Office. As you know we use URL syntax to identify applications within Smart Office. We build our big product lines around one schema per application and use the host part of the URI as the program name. Continue reading

Moving user favorites from Smart Office 9.x to Smart Office 10.0.4

In Smart Office 10.0.4 the one administration change was that settings and user files moved from the File Area into a database on the server. As a part of that work we enabled user and application settings to be controlled via User Roles so that you don’t need to use Group Policies any more. Continue reading

Connecting a Mashup to a role or user in 10.0.5

In Smart Office 10.0.5 we introduced support for connecting Mashups to roles. This is something that we should have implemented from day one but there are a few reasons why we haven’t. First of all Smart Office is a platform for different applications, we did not want to create yet another custom tool where you manage and create LSO roles. M3 have their roles, S3 has there roles, roles are related to Security and there is another team who handles Security. We were pushing for a common solution for Lawson. The Smart Office server has moved to the Grid (9.1.3).

Authentication is handled by the Session Provider in the grid and in the grid it is possible to connect users to roles. The session provider can be connected to for example IFS, Infor Federated Services, were you set up claims and claim rules. Continue reading